Shipping
Shipping
We currently prepare Lula Dream orders for shipment to the United States first, then Canada, the United Kingdom, and selected European destinations.
- Free shipping on orders over $50 (before tax).
- Standard delivery estimates will be confirmed in checkout once the carrier and warehouse are connected.
- You will receive tracking by email from lula@luladream.com when the order leaves the warehouse.
Duties, VAT, or brokerage fees on international orders are the customer’s responsibility unless checkout states otherwise.
Returns & 30-day guarantee
If you are not satisfied, email lula@luladream.com within 30 days of delivery. We will provide return instructions or a refund according to the unused/opened status of the tin.
We cannot accept returns of products that are expired, unlabeled, or returned after the 30-day window without prior written approval.
This is a 30-day guarantee — not 60 days.